Tracking & Address or Order Changes

• All orders include tracking! A shipping confirmation email with a tracking link will be sent once your order ships, allowing you to monitor your shipment 24/7.
• We cannot edit, change, or cancel an order after it has been placed. In cases where an incorrect address is provided, we must wait for the package to be returned to us before issuing a refund for the items only (shipping costs are non-refundable).

Shipping Options

• We offer a variety of shipping speeds at checkout to suit your needs. Please note:
• Shipping times are estimates and are not guaranteed.
• If you do not select an expedited shipping option, we cannot ship your order faster than the standard processing time.
• Please note: Preorder items are not eligible for expedited shipping, and their timelines may vary. Details can be found in item descriptions.

International Shipping

• For orders outside the USA:
• We do not partially fulfill international orders. All items must be available before shipment.
• Orders typically ship in 4-6 days (or when all items are ready) via USPS. Delivery speeds vary by location:
• Canada: ~1 week
• Australia & UK: ~2 weeks
• Other regions: ~2 weeks
• Buyers are responsible for any import duty fees or taxes required by their country. Refusal of paying these fees will result in only a partial refund as we will not be able to refund shipping, packing charges, transaction fees or a restock fee.

Shipping Costs

• Shipping costs are calculated at checkout based on your location and the weight of the package.

Order Updates

• If your order hasn’t shipped after 7 days (excluding preorder items), please email us at hi@gardenbelleshop.com with your order name and number for assistance. Preorders typically take 3 weeks to process.

Lost or Damaged Mail

• To receive any refund or replacement for lost or damaged mail, you must purchase Worry-Free Delivery during checkout.
• If purchased, Worry-Free Delivery will allow you to open a claim with Seel in the event your package is lost or damaged. Seel will handle all refund or replacement requests directly.
• Without Worry-Free Delivery, Gardenbelle Shop is unable to provide refunds, credits, or replacements for lost or damaged packages.

Preorder Items

• Shipping speeds for preorder items vary. Please refer to the specific item description for details or contact us with any questions.

Apartment or Unit Addresses

• If an apartment or unit number is omitted and the package is returned to us, we will refund for the items only (shipping costs are non-refundable). A new order must be placed to receive your items.
• Thank you for supporting Gardenbelle Shop! If you have additional questions, don’t hesitate to contact us.

Return + Exchange Policy

​​​​To help you make the perfect choice, we provide detailed measurements in every item description and are always here to assist you via our website chat or email at hi@gardenbelleshop.com.

​One-Time Exchange or Store Credit

We now are happy to be able to offer an exchange for one clothing item per order or the option to return an item for store credit. To be eligible, all of the following criteria must be met:​

• No returns or exchanges on jewelry, clearanced items, apothecary items, underwear, stickers, or other unqualified non-clothing item categories
• Item must be free of fragrance, wear, deodorant marks, and pet or animal hair
• Item must have its original tags attached in the original location
• The customer is responsible for paying all related return and/or exchange fees.Payment of fees does not equal the automatic approval of the items.Payment is collected before items are returned to be inspected for the above criteria.Payments are non-refundable as they directly cover the cost of the return label and mailing supplies.​

⭐️Once read the above terms, access our return portal here

​Items that do not meet the above requirements will be returned to the customer, and no credit or exchange will be issued. There are no exceptions, as all returned items must be in brand new, resellable condition.​​

Not in Love with Your Piece?

Many of our customers have found success rehoming their items through our Buy-Sell-Trade (BST) page, where a vibrant community shops and sells daily. It’s a great way to pass your piece along to someone who will adore it.

Thank you for supporting Gardenbelle Shop!

At Gardenbelle Shop, we take pride in offering items that are lovingly hand-dyed and sewn by skilled artisans. Because of the nature of our craftsmanship and the premium materials used, we recommend following these care instructions to maintain the beauty and integrity of your garment:

Care Instructions

1. Hand Wash Sparingly: To preserve the delicate dyes and fabrics, hand wash your garment sparingly in cold water.
2. Use Gentle Detergents: Avoid harsh detergents or bleach that can damage the fibers or affect the dye.
3. Avoid Soaking: Do not soak your garment for extended periods, as this may cause dye bleeding.
4. Line Dry or Gently Dry: Line drying in the shade is ideal. If necessary, use a gentle or low-heat setting on your dryer.

Important Notes

• Due to the artisanal dyeing process, there may be slight color transfer during the first few washes. To prevent bleeding onto other garments, wash your item separately.
• We highly recommend testing a small, inconspicuous area of the garment if you are uncertain about a new washing method.
• Please note that the performance of washing machines varies greatly, and we cannot control how items are handled once they leave our care.

Refunds and Replacements

Because we cannot oversee individual washing methods or machine settings, we are unable to issue refunds, credits, or replacements for items damaged during washing. By purchasing from Gardenbelle Shop, you acknowledge and accept these terms.

Thank you for treating your Gardenbelle items with care and for supporting sustainable, artisan-crafted fashion!

Wholesale & Resale Policy

This Wholesale & Resale Policy governs all wholesale purchases from Gardenbelle Shop LLC (“Gardenbelle”).

By placing or submitting a wholesale order through Gardenbelle Shop LLC’s direct website, the wholesale purchaser (“Retailer”) acknowledges that it has read, understands, accepts, and agrees to be fully bound by this Agreement in its entirety. No separate signature is required.

Placement of a wholesale order constitutes the Retailer’s affirmative acceptance of these terms and conditions.

1. AUTHORIZED RETAIL LOCATIONS

Wholesale products purchased from Gardenbelle may only be sold through the physical retail location(s) disclosed to and approved by Gardenbelle at the time the wholesale account is established.

Products may not be transferred, resold, consigned, or supplied to another retailer, reseller, individual, or business for resale without prior written authorization from Gardenbelle.

2. ABSOLUTELY NO ONLINE SALES

Wholesale Gardenbelle products may not be advertised, listed, offered for sale, or sold online in any capacity unless Gardenbelle has granted the Retailer specific written authorization or exclusive online sales rights through a separate agreement executed by Gardenbelle Shop LLC.

This prohibition includes, but is not limited to:

• The Retailer’s own website or online store;
• Depop;
• Poshmark;
• Whatnot;
• eBay;
• Etsy;
• Amazon;
• Facebook Marketplace;
• TikTok Shop;
• Instagram Shopping;
• Social-media checkout or direct-message selling;
• Live-selling websites, apps, livestreams, or similar platforms; and
• Any other third-party marketplace, resale website, mobile application, social-commerce platform, or online sales channel.

The use of an online platform solely to promote the Retailer’s physical store does not authorize the Retailer to offer Gardenbelle merchandise for online purchase, shipping, online checkout, or live selling.

The only exception to this policy is where Gardenbelle Shop LLC has expressly granted online selling rights to the Retailer in writing. Permission for one platform, sales channel, or circumstance does not constitute permission for any other platform or channel.

3. PRODUCT NAMES & BRAND REPRESENTATION

Retailers may not rename Gardenbelle products or market Gardenbelle products under a different product name, brand, designer, manufacturer, or source.

Gardenbelle product names and Gardenbelle branding must remain associated with the products as supplied.

Retailers may not represent Gardenbelle products as their own designs or imply that they designed, manufactured, or developed Gardenbelle products.

4. RETAIL PRICING

Gardenbelle provides a Suggested Retail Price (“SRP”) for its products.

Retailers may sell Gardenbelle merchandise at or above the Suggested Retail Price. Retailers may not advertise, list, or sell Gardenbelle merchandise for less than Gardenbelle’s Suggested Retail Price unless Gardenbelle provides prior written authorization.

Retailers are permitted to price Gardenbelle merchandise above the Suggested Retail Price at their discretion.

5. LABELS, TAGS & BRANDING

Gardenbelle labels, hang tags, sewn-in labels, branding, product identification, and other Gardenbelle markings may not be removed, replaced, concealed, altered, or intentionally modified before resale.

Products must be presented to customers as authentic Gardenbelle merchandise.

Retailers may not private-label Gardenbelle products or substitute their own branding in place of Gardenbelle branding.

6. DESIGNS, FABRICS & INTELLECTUAL PROPERTY

Purchasing Gardenbelle merchandise wholesale does not grant the Retailer any ownership, license, reproduction rights, or other rights to Gardenbelle designs or intellectual property except the limited right to resell authentic products in accordance with this Agreement.

Retailers may not copy, reproduce, manufacture, commission, imitate, reverse-engineer, or create substantially similar versions of Gardenbelle's proprietary designs, artwork, prints, patterns, graphics, embroidery, garment details, fabric combinations, custom-developed fabrics, or other original product elements.

Retailers may not provide Gardenbelle products, samples, photographs, specifications, measurements, patterns, fabric information, or other product information to a manufacturer, supplier, designer, or third party for the purpose of copying, reproducing, manufacturing, or developing similar merchandise.

7. NET 30 PAYMENT TERMS

Wholesale accounts approved for Net 30 terms must pay each invoice in full within thirty (30) calendar days from the date the wholesale order is placed.

The Net 30 payment period begins on the original order date—not the shipment date, fulfillment date, delivery date, date merchandise is received, or any other subsequent date. Shipping or delivery delays do not extend or restart the Net 30 payment period unless Gardenbelle Shop LLC expressly agrees to an extension in writing.

For example, if a wholesale order is placed on September 1, the Net 30 period begins September 1 regardless of when the merchandise ships or is delivered.

If an invoice becomes past due, Gardenbelle may send the Retailer written notice by email advising that payment is overdue.

If the outstanding invoice remains unpaid 24 hours after Gardenbelle sends the overdue-payment notification, a late fee equal to 5% of the then-outstanding invoice balance will be added.

An additional 5% of the then-outstanding balance will be assessed for each additional seven (7) days the invoice remains unpaid, to the maximum extent permitted by applicable law.

Gardenbelle reserves the right to suspend or revoke Net 30 privileges, require prepayment for future orders, withhold future orders, cancel pending orders, or terminate the wholesale relationship when an account becomes delinquent.

The Retailer remains responsible for all outstanding invoices and applicable fees following termination of the wholesale relationship.

8. WHOLESALE ACCOUNT PRIVILEGES

Wholesale purchasing privileges are granted at Gardenbelle’s discretion and may be suspended or terminated for violation of this Agreement.

Gardenbelle reserves the right to refuse, cancel, or limit wholesale orders when Gardenbelle reasonably believes that a Retailer has violated these terms or is purchasing merchandise for an unauthorized resale channel.

Termination of a wholesale account does not relieve the Retailer of its obligations regarding merchandise previously purchased under this Agreement.

9. NO TRANSFER OF WHOLESALE PRIVILEGES

Wholesale pricing and purchasing privileges are granted specifically to the approved Retailer and may not be transferred, shared, or extended to another person or business.

Wholesale purchases may not be made on behalf of another reseller or business without Gardenbelle’s prior written authorization.

10. EXCEPTIONS & WRITTEN AUTHORIZATION

Any exception to this Wholesale Policy must be expressly approved in writing by Gardenbelle Shop LLC.

Verbal conversations, informal understandings, previous exceptions, or Gardenbelle’s failure to enforce a provision on a previous occasion do not constitute continuing authorization or a waiver of Gardenbelle’s right to enforce this Agreement.

11. ACCEPTANCE OF AGREEMENT — NO SIGNATURE REQUIRED

No physical, electronic, or separate signature is required for this Agreement to apply.

By submitting or placing a wholesale order through Gardenbelle Shop LLC’s direct website, the Retailer represents that it has had the opportunity to review this Agreement and agrees to be bound by all of its terms and conditions in their entirety.

The Retailer’s submission of an order constitutes acceptance of this Agreement and the wholesale policies in effect at the time the order is placed.

If the Retailer does not agree to these terms, the Retailer must not submit a wholesale order through Gardenbelle Shop LLC’s website.

Gardenbelle Shop LLC reserves the right to update its wholesale policies from time to time. Material changes applicable to future wholesale orders will become effective as stated in the updated policy.

At Gardenbelle Shop, we aim to provide transparent and fair policies regarding sales, promotions, and discounts. Please review the following Sale Policy carefully:

Discounts and Promotions

Discounts, sales, and promotions cannot be applied to orders placed before the start of a promotion. Retroactive discounts or refunds are not available.

• Sales, discounts, and promotional events are offered at our sole discretion, and we are not obligated to disclose their timing or duration in advance.
• Promotions are valid only during the specified period, cannot be extended, and may have additional terms outlined at the time of the event.

Stock Availability

• Stock availability may vary, especially during high-volume times such as sales events. Promotions are available while supplies last.

General Conditions

Discounts cannot be combined with other offers unless explicitly stated.

• We reserve the right to modify or cancel promotions at any time without notice.

No Exceptions Policy

To maintain fairness, this policy is strictly enforced, and no exceptions will be made.

For questions or clarification, please contact us at: Email: hi@gardenbelleshop.com

Thank you for shopping with Gardenbelle Shop!

Privacy Policy

Last Updated: 11/01/2024

Gardenbelle Shop LLC ("we," "our," "us") values the privacy of our customers and users. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or sign up for our services, including email and text marketing. By using our website, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We collect personal information from you when you visit our website, place an order, sign up for our newsletter, or engage with us through text/SMS or email marketing. The information we collect may include:

• Personal Information: Name, email address, mailing address, phone number, payment information (credit card, billing details).
• Device Information: IP address, browser type, operating system, browsing activity, and referral information.
• Marketing Preferences: Preferences related to email and SMS communication, subscription status, and marketing consent.

We may also collect non-personal information such as browsing history, demographic information, and other data that cannot be used to directly identify you.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To Process Orders: To fulfill your orders, process payments, and communicate about shipping and delivery.
• To Improve Customer Experience: To understand how you interact with our website and products and to enhance your shopping experience.
• To Communicate with You: To send you order updates, account notifications, customer service inquiries, and other transactional messages.
• For Marketing: To send you promotional materials, newsletters, special offers, and updates via email and/or text messaging.
• To Comply with Legal Obligations: To adhere to applicable laws, regulations, and legal processes, including fraud prevention.

3. Email Marketing

If you have signed up for our newsletter or made a purchase, we may send you emails to provide updates, special offers, and other marketing content.

By subscribing to our newsletter or opting in to receive marketing emails, you consent to receive marketing communications from Gardenbelle Shop LLC via Klaviyo, our third-party email service provider.

• You may unsubscribe from our email marketing list at any time by clicking the "unsubscribe" link at the bottom of any marketing email.
• We use Klaviyo to manage and store your email address for marketing purposes. Klaviyo follows data privacy laws and regulations to protect your information.

4. Text/SMS Marketing

If you have opted in to receive text messages from us, we will use your phone number to send you marketing content such as product promotions, sales, and updates.

• Opt-In: By providing your phone number and agreeing to receive text messages from us, you consent to receive marketing messages via SMS. We use Klaviyo as our SMS service provider to send you these messages.
• Opt-Out: You can opt out of receiving future SMS marketing messages at any time by replying with the keyword “STOP” to any text message we send you.
• Carrier Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

We use Klaviyo to handle text/SMS marketing. They adhere to applicable privacy laws and will only use your information for the purposes outlined in this policy.

5. Data Protection and Security

We are committed to protecting your personal data. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. These measures include encryption of payment information, secure servers, and firewalls.

However, no method of transmission over the Internet or electronic storage is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.

6. Sharing Your Information

We may share your personal information with trusted third parties for the following reasons:

• Service Providers: We may share your data with third-party vendors who help us run our business, such as Wix.com (which hosts our website) and Klaviyo (which handles email and SMS marketing). These parties are required to handle your data in accordance with our privacy practices.
• Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of that transaction.

We do not sell, rent, or lease your personal information to third parties for marketing purposes without your explicit consent.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons) to enhance your experience on our website. These technologies help us:

• Remember your preferences and browsing history.
• Analyze website traffic and user behavior.
• Improve our marketing campaigns.

You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect some functionality of our website.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data. These may include:

• Accessing Your Data: You have the right to request a copy of the personal information we hold about you.
• Correcting Your Information: You can update or correct any personal information that is inaccurate.
• Deleting Your Data: You can request that we delete your personal information, subject to certain exceptions (e.g., legal or contractual obligations).
• Opting Out of Marketing: You can unsubscribe from our email and SMS marketing lists at any time, as outlined above.

To exercise any of these rights, please contact us at hi@gardenbelleshop.com.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible. Please see our Terms and Conditions where we clearly state that you must be of 18 years or older to use, browse, access, view and purchase from our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: hi@gardenbelleshop.comMailing Address: 10 Public Square, Hagerstown MD. 21740

Last Updated: 01/10/2025

Welcome to Gardenbelle Shop! These Terms and Conditions (“Terms”) apply to your use of our website, gardenbelleshop.com, and all related services and products provided by Gardenbelle Shop LLC (“we,” “us,” or “our”). By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

Introduction

Gardenbelle Shop is an ethically handmade, organic clothing brand committed to providing unique and sustainable apparel. By using our site, you agree to comply with these Terms and Conditions, which govern your use of the website and our services.

General Conditions

You must be at least 18 years old to use this website or have the consent of a parent or legal guardian.

You agree not to use our products for any unlawful purpose and to comply with all relevant laws in your jurisdiction.

You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the service or the website without our express written permission.

We reserve the right to refuse service or cancel orders at our sole discretion.

Accuracy of Information

We make every effort to provide accurate and up-to-date information on our website. However, we cannot guarantee the accuracy, completeness, or timeliness of the information provided. Prices, availability, and descriptions of products are subject to change without notice.

Products and Pricing

All prices are listed in U.S. Dollars and are subject to change.

While we strive to display products as accurately as possible, actual colors and appearances may vary depending on your monitor.

Products may be listed as "in stock," but availability is not guaranteed. Some items may be on preorder, and availability will be confirmed upon checkout.

We reserve the right to limit quantities, refuse sales, or discontinue products at our discretion.

Shipping and Delivery

We offer shipping within the U.S. and internationally. Shipping fees will be calculated at checkout.

Delivery times are estimates and may vary depending on your location and product availability.

Any customs duties or import taxes for international orders are the responsibility of the customer.

Order Changes and Returns

We do not accept changes to your order, including address changes, once an order has been placed.

We do not accept returns or exchanges. Please carefully review the product listings and size charts before placing an order.

If you need assistance with sizing, please reach out to us before purchasing.

Intellectual Property

The name Gardenbelle is a registered trademark of Gardenbelle Shop LLC. Unauthorized use of this trademark is prohibited. Some of the designs and prints featured on our products are copyrighted. Reproducing or distributing any copyrighted material without permission is a violation of intellectual property rights.

Contact Us

If you have any questions or need assistance, feel free to contact us at: Email: hi@gardenbelleshop.com

Dispute Resolution Any dispute arising out of or related to these Terms or your use of our website shall be resolved through binding arbitration. The arbitration will be conducted in accordance with the rules of an arbitration body to be mutually agreed upon by the parties. The arbitration will take place in the state of Maryland, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. For more information on the arbitration body, please contact us at hi@gardenbelleshop.com.

Privacy and Personal Information Your use of our website and services is also governed by our Privacy Policy.

Limitation of Liability

In no event shall Gardenbelle Shop LLC or its affiliates be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the website or purchase of products, including but not limited to lost profits, lost savings, or any other damages, even if we have been advised of the possibility of such damages.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Maryland, without regard to its conflict of law principles.

Severability If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remainder of these Terms will continue in full force and effect.

Termination We reserve the right to terminate or suspend access to our website and services for any violation of these Terms. Any obligations or liabilities incurred prior to the termination date will survive the termination of this agreement.

Entire Agreement

These Terms and Conditions, along with any other legal notices or policies published on our website, constitute the entire agreement between you and Gardenbelle Shop LLC. By using the website, you agree to abide by these Terms.

Promotions and Discounts

Any sales or promotions cannot be applied to previous orders.

We do not always disclose when flash sales will occur and cannot offer retroactive discounts to orders placed before a sale.

Updates to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Please review these Terms regularly to stay informed about any changes.

Thank you for shopping with Gardenbelle Shop! We are committed to providing you with ethical, handmade, organic clothing that you can feel good about.

Contact Information If you have any questions about our Terms and Conditions, please contact us at: Email: hi@gardenbelleshop.com