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We love our customers   Feel free to contact us at any   time We are available via email, live chat, or phone

Customer Service

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FAQ
  • Our Return Policy
    Please read our full return policy here: https://www.gardenbelleshop.com/shipping-policy/#returnpolicy
  • When will my order ship?
    Generally, we ship within 3-5 days! Once dropped at the post office, delivery speed depends on what shipping speed you select at checkout! Find out more specific speeds here. If your item was/is a pre-order item the website will give an estimate on how long it will take approximately to ship (these items are being made). These estimates are not guaranteed! Our items are slow-fashion hand-made, ethically. We do not rush our seamstresses.
  • Size Chart
    All of the measurements for each item and size option is located conveniently in the item description! Message us via chat to let us know if you need the specific measurement of a part of the item beyond what is provided.
  • Do you ship to my country?
    Yes, we ship worldwide! We ship from Maryland, USA
  • Do you have Afterpay?
    Yes, we have Afterpay! To find it, select "checkout with card", fill out shipping info, select delivery speed, then select Afterpay
  • Where Can I Buy Used Gardenbelle?
    To keep our clothing far from landfills, we encourage the buying, selling and trading of our items on our facebook buy sell trade page here
  • Wholesale inquiries
    You can apply to hold our Gardenbelle slow-fashion line in your shop here!
  • How is Gardenbelle sustainable and ethically made?
    Read about our sustainability journey here: https://www.gardenbelleshop.com/about/#sustainability
  • I have an issue with my order
    Please submit a claim by clicking the link below and filling out the form (: https://www.gardenbelleshop.com/customerservice
  • Care / Washing Instructions
    Read our washing instructions here: https://www.gardenbelleshop.com/shipping-policy/#care

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